Payment options

What types of payment are accepted?

DESSAIVE accepts payment in advance, PayPal, direct debit, purchase on account, the credit cards VISA, Mastercard, American Express and Discover as well as PayPal installment payment.

How does payment in advance work?

If you choose the payment method prepayment, you will receive a confirmation email with the bank details from DESSAIVE after submitting your order. As soon as we have received your payment, your order will be sent to you. It may take 1 to 2 working days for your payment to arrive, depending on the bank. When making the transfer, please make sure that you enter the specified purpose (order number and, if applicable, order date). This is the only way to quickly allocate your payment.

How does payment via PayPal work?

If you have a PayPal account, select PayPal as the payment method when paying so that a checkmark is activated. At the end of the ordering process, you will be forwarded directly to PayPal. Here you log in as usual with your user data and confirm the payment. Payment is made using the payment method (bank account or credit card) that you have deposited with PayPal as standard.

How does direct debit payment work?

Even without a PayPal account, you can pay with us via PayPal by direct debit, without having to register or log in to PayPal. Payment is made once via PayPal, which only acts as a processing bank. When paying, select PayPal as the payment method and then click on the EC/direct debit logo, so that a tick is activated behind it. You will now be linked to your bank via an encrypted, secure connection and can order the direct debit there. Payment takes 1-2 working days. As soon as we have received the payment, we will send the goods.

How does payment via purchase on account work?

If you choose purchase on account when paying, PayPal pays the invoice amount immediately and you transfer the amount to PayPal within 14 days. After you receive the item, follow the payment instructions in the email (s) PayPal sent you. You do not need a PayPal account for this.

How does credit card payment work?

Payment with a credit card from VISA, Mastercard, American Express or Discover is also possible with DESSAIVE via PayPal. You do not need an account with PayPal. When paying, select PayPal as the payment method and then click on credit card, so that a check is activated. After completing your order, you will then be automatically forwarded to the site via an encrypted, secure connection, where you can enter your data. The invoice amount is conveniently debited from your credit card.

How does PayPal installment payment work?

In order to be able to use PayPal installment payment, you need a German PayPal account with a confirmed bank account and a good credit rating.

When paying, choose PayPal as the payment method. If the transaction can be paid with PayPal installment payment, this will be shown as a payment option when you log into your PayPal account.

When you request PayPal installment payment, you will know in a few seconds whether your application will be approved. If your application is approved, you can use PayPal to pay in installments or not accept the contract and choose another payment method on your e-exchange.

With PayPal installment payment, PayPal deducts 12 monthly installments from your bank account by direct debit. The annual interest rate is 9.99%. The first monthly installment will be debited from your bank account approximately 30 days after the installment payment agreement has been concluded. The following installments are made every 30 days.

How does PayPal buyer protection work?

Every payment via PayPal includes PayPal buyer protection. With this you can get the entire purchase price of the item and the original shipping costs that you may have paid if you should not receive the item from us or if you receive an item that does not correspond to the ordered item.

How secure is payment on the DESSAIVE website?

The security of your personal payment information is of the utmost importance to us. That is why we only work with established payment service providers who guarantee a very high level of security and work using a secure, encrypted connection.